Getting the Tree You Think!

‘A blind person who sees is better than a seeing person who is blind. ‘     
I’d been looking around still for a Crab Apple, and was quite impressed with the selection at Peter Chan’s. The individual images with prices seemed medium to high, but I suppose being Surrey that would be about right. I had selected two and could not make up my mind. One at £400 the other £300; nothing fancy, just something to work with. Then to my horror I saw under each tree ‘The picture is for guidance only. It is not generally possible to send the tree in the picture. We may need to send you one that’s similar in terms of size, shape, pot and age. ‘
Not knocking Peter here, but I was a bit taken back. In all my years at looking and buying trees it has always been ‘this will be the tree you get.’